IT Support for Charities & Business
Virtual IT Manager
Our Virtual IT Manager service fully manages all aspects of your IT. Starting with an initial IT systems audit, the service includes remote IT Support, new user/computer setups, software installation, free Webroot managed anti-virus, firewall management & update management.
Full support & management of Microsoft 365 is also included.
24/7 IT Support is also optional, giving you remote support at any time.
Monthly rolling contracts, no large advance IT Support costs.
IT Consultancy
The IT Consultancy service is for when you may have an IT Project that needs to be delivered on budget and on time. You may be looking to virtualise your existing servers, to reduce your server hardware footprint, or in need of an office relocation. It can also be used for a full migration to Microsoft 365, migrating email and migrating your file & folder data to OneDrive, SharePoint & Microsoft Teams. The service is often used for an IT Consultant to cast an independent eye over your existing network.
Microsoft 365
We have successfully migrated 100s of customers from server-based networks to Microsoft 365. We specialise in the UK charity sector, where we assist those organisations to obtain free or reduced cost licenses.
We have also migrated many charities to Microsoft 365 on a pro-bono basis to help them save money on IT Support costs, allowing those charities to concentrate their efforts fully on their core services.
Our Virtual IT Manager service includes 24/7 IT Support & management of Microsoft 365 so you'll know there will be no surprise charges.
Microsoft 365 Backup
The misconception that Microsoft fully backs up your data on your behalf is quite common. They provide data protection to a degree, but you really need to have external data backup in place to be fully protected. Our Microsoft 365 backup service backs up all your Outlook, OneDrive, Teams & SharePoint data for a fixed monthly fee per user.
24/7 Monitoring & Patching
Our device-based agent software keeps a constant around the clock check on your hardware & software and reports back to our 24/7 IT Support helpdesk if there are any impending issues. These issues are often fixed silently in the background meaning that you and your staff can carry on working. The agent software will also deploy all the latest Windows updates and updates for all the other major software vendors.
Printers & Copiers
Our managed printer & copier service is delivered alongside a well-established and trusted business partner. Whether you need a small desktop device or large multi-functional photocopiers we are here to give you honest guidance, reliable customer service and fantastic machines from major brands like Xerox, Toshiba, Sharp & Konica Minolta.
VOIP Telephone Systems
As a Microsoft 365 customer you have the option to turn your investment into a business phone system using licenses for Microsoft Teams Phone. Microsoft Teams Phone has all the usual PBX features you would expect from a business telephone system including voicemail, auto-attendants, menu systems, hunt groups & call conferencing. Make & receive calls using your computer or mobile device using the Microsoft Teams app.
If you prefer, you can also use a Teams enabled desk phone.
DNS Filter
Block the Bad. Allow the Good. Protect Everywhere. AI-powered content filtering that blocks internet threats and trusted by 40,000+ organisations. Stop malware, phishing and unwanted content. Protects users anywhere, on any device. Block certain website categories from being accessed too.
Cyber Essentials
Cyber Essentials represents the UK Government’s minimum baseline standard for cyber security for organisations of all sizes in the UK. Our Cyber Essentials service can manage all the technical aspects of your certification application, ensuring compliance & setting a best practice security posture for your organisation going forward.
Managed Email Signatures
We have partnered with CodeTwo to provide a fully automated email signature service for Microsoft 365. Create and manage email signatures, legal disclaimers, automatic replies and marketing campaigns for all users in your Microsoft 365 organisation. It is a cloud service that works with all email apps and devices, including Windows, Mac, mobiles and tablets. Easy to deploy & use with full customer delegated admin.